Welcome to Vatra Mountain Valley Spa  

A Respite for Rejuvenation of Body, Mind, and Spirit

We at VATRA MOUNTAIN VALLEY SPA would like to extend to you a warm welcome.  While some places may offer more luxuries - we are one of the best-known spas for weight loss in the world. We want you to have a stay here that is pleasurable and rewarding; not only in achieving immediate goals, but setting in motion fundamental ongoing benefits for your entire lifetime.  Following are a few items to note in planning your daily routine:

If you need any special accommodations or have special requests, such as fasting, food allergies, calorie amount, etc., please let us know.

You may also choose to have private personal sessions with a fitness trainer.  Simply ask the trainer, with whom you are most comfortable and arrange it with the front desk.

Massage appointments can be made as soon as you arrive.  We have expert therapists, who will respect any special sensitivity during your bodywork.  You can try any class and if you choose to leave before it ends, for whatever reason, be sure and let the instructor know that you are leaving and that you are all right.  Any concern about any physical activity can be addressed to any one of our experienced trainers.

For any questions or problems, ask at the front desk (or dial) from your room.  There is someone in the office from 9:00 AM to 10:00 PM, available to make appointments for massages or other services, provide directions, and are always happy to assist in making your stay enjoyable.

Phone use and charges:  Calls may be made from your room at any hour.  First dial nine (9) once for a dial tone, wait two seconds and then dial nine (9) again + 1 + area code + number.  In order for incoming calls to be connected to the room, the call has to come in on the (518) 263-4919 number.  Calls are billed by the minute.  Fax services are available, please ask front desk for prices.  Classes and mealtimes are not interrupted for phone calls except in case of an emergency.

The three daily meals are served according to schedule in the dining room.  Please be on time. The food is especially prepared to be served at the exact time. Also announcements are made at meal times.  You may arrange to buy frozen food to take home with you.  Please let us know a day or two in advance.

Spa information: check-in time is 2pm *check out time is 11am; *meal times: breakfast 8:30am, lunch 1:00pm, dinner 6pm; *there are no deductions for missed meals; *no smoking in spa facilities except in outdoor designated areas; *no pets

            Cancellation policy: your deposit will be returned only if cancellation is made 72 hours prior to confirmed arrival date.  If you cancel your reservation for any reason (including emergencies) less than 72 hours before arrival, you will lose your deposit.  There are no refunds for shortened days.

There are designated outdoor areas for the smokers.  There is no smoking in the rooms or any enclosures.  So enjoy the wonderful mountain scenery, fresh air, and the best tasting spring water you could imagine.  We recommend 8 to 10 glasses daily; however not during meals, (drink before and after eating), which can interfere with proper digestion.  We have a phrase at Vatra Mountain Valley Spa:  Drink your food and eat your water.  

Success is sure to follow, thank you from the staff at Vatra Mountain Valley Spa.